Seungshin Lee

Beyond Task-Oriented and Chitchat Dialogues: Proactive and Transition-Aware Conversational Agents

Conversational agents have traditionally been developed for either task-oriented dialogue (TOD) or open-ended chitchat, with limited progress in unifying the two. Yet, real-world conversations naturally involve fluid transitions between these modes. To address this gap, we introduce TACT (TOD-And-Ch