ACL 2024long25 citations

Tell Me More! Towards Implicit User Intention Understanding of Language Model Driven Agents

Cheng Qian, Bingxiang He, Zhong Zhuang, Jia Deng, Yujia Qin, Xin Cong, Zhong Zhang, Jie Zhou

Abstract

Current language model-driven agents often lack mechanisms for effective user participation, which is crucial given the vagueness commonly found in user instructions. Although adept at devising strategies and performing tasks, these agents struggle with seeking clarification and grasping precise user intentions. To bridge this gap, we introduce Intention-in-Interaction (IN3), a novel benchmark designed to inspect users’ implicit intentions through explicit queries. Next, we propose the incorporation of model experts as the upstream in agent designs to enhance user-agent interaction. Employing IN3, we empirically train Mistral-Interact, a powerful model that proactively assesses task vagueness, inquires about user intentions, and refines them into actionable goals before starting downstream agent task execution. Integrating it into the XAgent framework, we comprehensively evaluate the enhanced agent system regarding user instruction understanding and execution, revealing that our approach notably excels at identifying vague user tasks, recovering and summarizing critical missing information, setting precise and necessary agent execution goals, and minimizing redundant tool usage, thus boosting overall efficiency.

BibTeX
@inproceedings{qian-etal-2024-tell,
    title = "Tell Me More! Towards Implicit User Intention Understanding of Language Model Driven Agents",
    author = "Qian, Cheng  and
      He, Bingxiang  and
      Zhuang, Zhong  and
      Deng, Jia  and
      Qin, Yujia  and
      Cong, Xin  and
      Zhang, Zhong  and
      Zhou, Jie  and
      Lin, Yankai  and
      Liu, Zhiyuan  and
      Sun, Maosong",
    editor = "Ku, Lun-Wei  and
      Martins, Andre  and
      Srikumar, Vivek",
    booktitle = "Proceedings of the 62nd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)",
    month = aug,
    year = "2024",
    address = "Bangkok, Thailand",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2024.acl-long.61/",
    doi = "10.18653/v1/2024.acl-long.61",
    pages = "1088--1113"
}
Tell Me More! Towards Implicit User Intention Understanding of Language Model Driven Agents · ACL 2024