Act2P: LLM-Driven Online Dialogue Act Classification for Power Analysis

Abstract

In team communication, dialogue acts play a crucial role in helping team members understand each other’s intentions and revealing the roles and communication patterns within interactions. Although existing studies have focused on using Dialogue Act classification to capture the speaker’s intentions, few have explored the underlying power dynamics reflected by these dialogue acts. To this end, we present an online Dialogue Act Classification and Dynamic Power Analysis framework—Act2P, which is based on large language model. The framework combines the zero-shot learning capability of LLMs and introduces an online feedback classification method that allows for online classification with iterative feedback to previous stages, achieving efficient and accurate classification without the labeled data. Additionally, we also propose the PowerRank algorithm, which quantifies power dynamics through a graph-based structure. Through comparative experiments with existing methods, we demonstrate the significant superiority of Act2P in online scenarios and successfully visualize dialogue power in online, clearly presenting the distribution and dynamic transfer of power. This framework provides new scientific insights and practical tools for optimizing team collaboration.