ACL 2025finding0 citations

Does Your Voice Assistant Remember? Analyzing Conversational Context Recall and Utilization in Voice Interaction Models

Heeseung Kim, Che Hyun Lee, Sangkwon Park, Jiheum Yeom, Nohil Park, Sangwon Yu, Sungroh Yoon

Abstract

Recent advancements in multi-turn voice interaction models have improved user-model communication. However, while closed-source models effectively retain and recall past utterances, whether open-source models share this ability remains unexplored. To fill this gap, we systematically evaluate how well open-source interaction models utilize past utterances using ContextDialog, a benchmark we proposed for this purpose. Our findings show that speech-based models have more difficulty than text-based ones, especially when recalling information conveyed in speech, and even with retrieval-augmented generation, models still struggle with questions about past utterances. These insights highlight key limitations in open-source models and suggest ways to improve memory retention and retrieval robustness.

BibTeX
@inproceedings{kim-etal-2025-voice-assistant,
    title = "Does Your Voice Assistant Remember? Analyzing Conversational Context Recall and Utilization in Voice Interaction Models",
    author = "Kim, Heeseung  and
      Lee, Che Hyun  and
      Park, Sangkwon  and
      Yeom, Jiheum  and
      Park, Nohil  and
      Yu, Sangwon  and
      Yoon, Sungroh",
    editor = "Che, Wanxiang  and
      Nabende, Joyce  and
      Shutova, Ekaterina  and
      Pilehvar, Mohammad Taher",
    booktitle = "Findings of the Association for Computational Linguistics: ACL 2025",
    month = jul,
    year = "2025",
    address = "Vienna, Austria",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2025.findings-acl.470/",
    doi = "10.18653/v1/2025.findings-acl.470",
    pages = "8984--9014",
    ISBN = "979-8-89176-256-5"
}
Does Your Voice Assistant Remember? Analyzing Conversational Context Recall and Utilization in Voice Interaction Models · ACL 2025