COLING 2020main218 citations

Towards Topic-Guided Conversational Recommender System

Kun Zhou, Yuanhang Zhou, Wayne Xin Zhao, Xiaoke Wang, Ji-Rong Wen

Abstract

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on immediate requests from users, while lack proactive guidance to the recommendation scenario. In this paper, we contribute a new CRS dataset named TG-ReDial (Recommendation through Topic-Guided Dialog). Our dataset has two major features. First, it incorporates topic threads to enforce natural semantic transitions towards the recommendation scenario. Second, it is created in a semi-automatic way, hence human annotation is more reasonable and controllable. Based on TG-ReDial, we present the task of topic-guided conversational recommendation, and propose an effective approach to this task. Extensive experiments have demonstrated the effectiveness of our approach on three sub-tasks, namely topic prediction, item recommendation and response generation. TG-ReDial is available at bluehttps://github.com/RUCAIBox/TG-ReDial.

BibTeX
@inproceedings{zhou-etal-2020-towards,
    title = "Towards Topic-Guided Conversational Recommender System",
    author = "Zhou, Kun  and
      Zhou, Yuanhang  and
      Zhao, Wayne Xin  and
      Wang, Xiaoke  and
      Wen, Ji-Rong",
    editor = "Scott, Donia  and
      Bel, Nuria  and
      Zong, Chengqing",
    booktitle = "Proceedings of the 28th International Conference on Computational Linguistics",
    month = dec,
    year = "2020",
    address = "Barcelona, Spain (Online)",
    publisher = "International Committee on Computational Linguistics",
    url = "https://aclanthology.org/2020.coling-main.365/",
    doi = "10.18653/v1/2020.coling-main.365",
    pages = "4128--4139"
}
Towards Topic-Guided Conversational Recommender System · COLING 2020