A Closer Look at Few-Shot Out-of-Distribution Intent Detection
Li-Ming Zhan, Haowen Liang, Lu Fan, Albert Y.S. Lam, Xiao-Ming Wu
Abstract
We consider few-shot out-of-distribution (OOD) intent detection, a practical and important problem for the development of task-oriented dialogue systems. Despite its importance, this problem is seldom studied in the literature, let alone examined in a systematic way. In this work, we take a closer look at this problem and identify key issues for research. In our pilot study, we reveal the reason why existing OOD intent detection methods are not adequate in dealing with this problem. Based on the observation, we propose a promising approach to tackle this problem based on latent representation generation and self-supervision. Comprehensive experiments on three real-world intent detection benchmark datasets demonstrate the high effectiveness of our proposed approach and its great potential in improving state-of-the-art methods for few-shot OOD intent detection.
BibTeX
@inproceedings{zhan-etal-2022-closer,
title = "A Closer Look at Few-Shot Out-of-Distribution Intent Detection",
author = "Zhan, Li-Ming and
Liang, Haowen and
Fan, Lu and
Lam, Albert Y.S. and
Wu, Xiao-Ming",
editor = "Calzolari, Nicoletta and
Huang, Chu-Ren and
Kim, Hansaem and
Pustejovsky, James and
Wanner, Leo and
Choi, Key-Sun and
Ryu, Pum-Mo and
Chen, Hsin-Hsi and
Donatelli, Lucia and
Ji, Heng and
Kurohashi, Sadao and
Paggio, Patrizia and
Xue, Nianwen and
Kim, Seokhwan and
Hahm, Younggyun and
He, Zhong and
Lee, Tony Kyungil and
Santus, Enrico and
Bond, Francis and
Na, Seung-Hoon",
booktitle = "Proceedings of the 29th International Conference on Computational Linguistics",
month = oct,
year = "2022",
address = "Gyeongju, Republic of Korea",
publisher = "International Committee on Computational Linguistics",
url = "https://aclanthology.org/2022.coling-1.36/",
pages = "451--460"
}