Detecting Community Sensitive Norm Violations in Online Conversations
Chan Young Park, Julia Mendelsohn, Karthik Radhakrishnan, Kinjal Jain, Tushar Kanakagiri, David Jurgens, Yulia Tsvetkov
Abstract
Online platforms and communities establish their own norms that govern what behavior is acceptable within the community. Substantial effort in NLP has focused on identifying unacceptable behaviors and, recently, on forecasting them before they occur. However, these efforts have largely focused on toxicity as the sole form of community norm violation. Such focus has overlooked the much larger set of rules that moderators enforce. Here, we introduce a new dataset focusing on a more complete spectrum of community norms and their violations in the local conversational and global community contexts. We introduce a series of models that use this data to develop context- and community-sensitive norm violation detection, showing that these changes give high performance.
BibTeX
@inproceedings{park-etal-2021-detecting-community,
title = "Detecting Community Sensitive Norm Violations in Online Conversations",
author = "Park, Chan Young and
Mendelsohn, Julia and
Radhakrishnan, Karthik and
Jain, Kinjal and
Kanakagiri, Tushar and
Jurgens, David and
Tsvetkov, Yulia",
editor = "Moens, Marie-Francine and
Huang, Xuanjing and
Specia, Lucia and
Yih, Scott Wen-tau",
booktitle = "Findings of the Association for Computational Linguistics: EMNLP 2021",
month = nov,
year = "2021",
address = "Punta Cana, Dominican Republic",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2021.findings-emnlp.288/",
doi = "10.18653/v1/2021.findings-emnlp.288",
pages = "3386--3397"
}