Towards Detecting Contextual Real-Time Toxicity for In-Game Chat
Zachary Yang, Nicolas Grenon-Godbout, Reihaneh Rabbany
Abstract
Real-time toxicity detection in online environments poses a significant challenge, due to the increasing prevalence of social media and gaming platforms. We introduce ToxBuster, a simple and scalable model that reliably detects toxic content in real-time for a line of chat by including chat history and metadata. ToxBuster consistently outperforms conventional toxicity models across popular multiplayer games, including Rainbow Six Siege, For Honor, and DOTA 2. We conduct an ablation study to assess the importance of each model component and explore ToxBuster's transferability across the datasets. Furthermore, we showcase ToxBuster's efficacy in post-game moderation, successfully flagging 82.1% of chat-reported players at a precision level of 90.0%. Additionally, we show how an additional 6\% of unreported toxic players can be proactively moderated.
BibTeX
@inproceedings{
yang2023towards,
title={Towards Detecting Contextual Real-Time Toxicity for In-Game Chat},
author={Zachary Yang and Nicolas Grenon-Godbout and Reihaneh Rabbany},
booktitle={The 2023 Conference on Empirical Methods in Natural Language Processing},
year={2023},
url={https://openreview.net/forum?id=O4gELC78Bq}
}