TruthReader: Towards Trustworthy Document Assistant Chatbot with Reliable Attribution

Abstract

Document assistant chatbots are empowered with extensive capabilities by Large Language Models (LLMs) and have exhibited significant advancements. However, these systems may suffer from hallucinations that are difficult to verify in the context of given documents.Moreover, despite the emergence of products for document assistants, they either heavily rely on commercial LLM APIs or lack transparency in their technical implementations, leading to expensive usage costs and data privacy concerns. In this work, we introduce a fully open-source document assistant chatbot with reliable attribution, named TruthReader, utilizing adapted conversational retriever and LLMs. Our system enables the LLMs to generate answers with detailed inline citations, which can be attributed to the original document paragraphs, facilitating the verification of the factual consistency of the generated text. To further adapt the generative model, we develop a comprehensive pipeline consisting of data construction and model optimization processes.This pipeline equips the LLMs with the necessary capabilities to generate accurate answers, produce reliable citations, and refuse unanswerable questions. Our codebase, data and models are released, and the video demonstration of our system is available at https://youtu.be/RYVt3itzUQM.