EMNLP 2024industry0 citations

CharacterGLM: Customizing Social Characters with Large Language Models

Jinfeng Zhou, Zhuang Chen, Dazhen Wan, Bosi Wen, Yi Song, Jifan Yu, Yongkang Huang, Pei Ke

Abstract

Character-based dialogue (CharacterDial) has become essential in the industry (e.g., Character.AI), enabling users to freely customize social characters for social interactions. However, the generalizability and adaptability across various conversational scenarios inherent in customizing social characters still lack public industrial solutions. To address these challenges, by dissecting well-rounded social characters composed of both inherent social profiles and external social behaviors, we manually collect a large-scale Chinese corpus featuring characters with diverse categories and behaviors, and develop CharacterGLM models alongside well-designed refinement methods. Extensive experiments show that CharacterGLM outperforms most popular open- and closed-source LLMs and performs comparably to GPT-4. We will release our data and models for local development and deployment.

BibTeX
@inproceedings{zhou-etal-2024-characterglm,
    title = "{C}haracter{GLM}: Customizing Social Characters with Large Language Models",
    author = "Zhou, Jinfeng  and
      Chen, Zhuang  and
      Wan, Dazhen  and
      Wen, Bosi  and
      Song, Yi  and
      Yu, Jifan  and
      Huang, Yongkang  and
      Ke, Pei  and
      Bi, Guanqun  and
      Peng, Libiao  and
      Yang, JiaMing  and
      Xiao, Xiyao  and
      Sabour, Sahand  and
      Zhang, Xiaohan  and
      Hou, Wenjing  and
      Zhang, Yijia  and
      Dong, Yuxiao  and
      Wang, Hongning  and
      Tang, Jie  and
      Huang, Minlie",
    editor = "Dernoncourt, Franck  and
      Preo{\c{t}}iuc-Pietro, Daniel  and
      Shimorina, Anastasia",
    booktitle = "Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing: Industry Track",
    month = nov,
    year = "2024",
    address = "Miami, Florida, US",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2024.emnlp-industry.107/",
    doi = "10.18653/v1/2024.emnlp-industry.107",
    pages = "1457--1476"
}
CharacterGLM: Customizing Social Characters with Large Language Models · EMNLP 2024