A Systematic Survey and Critical Review on Evaluating Large Language Models: Challenges, Limitations, and Recommendations
Md Tahmid Rahman Laskar, Sawsan Alqahtani, M Saiful Bari, Mizanur Rahman, Mohammad Abdullah Matin Khan, Haidar Khan, Israt Jahan, Amran Bhuiyan
Abstract
Large Language Models (LLMs) have recently gained significant attention due to their remarkable capabilities in performing diverse tasks across various domains. However, a thorough evaluation of these models is crucial before deploying them in real-world applications to ensure they produce reliable performance. Despite the well-established importance of evaluating LLMs in the community, the complexity of the evaluation process has led to varied evaluation setups, causing inconsistencies in findings and interpretations. To address this, we systematically review the primary challenges and limitations causing these inconsistencies and unreliable evaluations in various steps of LLM evaluation. Based on our critical review, we present our perspectives and recommendations to ensure LLM evaluations are reproducible, reliable, and robust.
BibTeX
@inproceedings{laskar-etal-2024-systematic,
title = "A Systematic Survey and Critical Review on Evaluating Large Language Models: Challenges, Limitations, and Recommendations",
author = "Laskar, Md Tahmid Rahman and
Alqahtani, Sawsan and
Bari, M Saiful and
Rahman, Mizanur and
Khan, Mohammad Abdullah Matin and
Khan, Haidar and
Jahan, Israt and
Bhuiyan, Amran and
Tan, Chee Wei and
Parvez, Md Rizwan and
Hoque, Enamul and
Joty, Shafiq and
Huang, Jimmy",
editor = "Al-Onaizan, Yaser and
Bansal, Mohit and
Chen, Yun-Nung",
booktitle = "Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing",
month = nov,
year = "2024",
address = "Miami, Florida, USA",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2024.emnlp-main.764/",
doi = "10.18653/v1/2024.emnlp-main.764",
pages = "13785--13816"
}