ICASSP 2023accepted0 citations
Identifying Entrainment in Task-Oriented Conversations
Run Chen, Seokhwan Kim, Alexandros Papangelis, Julia Hirschberg, Yang Liu, Dilek Hakkani-Tür
Abstract
Human interlocutors adapt their behavior to each other in a conversation through entrainment. While entrainment has been found in long chit-chat conversations, much less research has been conducted on task-oriented dialogs. In this paper, we investigate short task-oriented Wizard-of-Oz conversations for acoustic-prosodic and lexical entrainment. We conduct significance tests that reveal changes in speech pitch and frequent words as important indicators of entrainment. Our findings will guide user-entraining dialog systems to improve the quality of conversations.
BibTeX
@inproceedings{icassp2023_identifyingentra,
title = {Identifying Entrainment in Task-Oriented Conversations},
author = {Run Chen and Seokhwan Kim and Alexandros Papangelis and Julia Hirschberg and Yang Liu and Dilek Hakkani-Tür},
booktitle = {ICASSP 2023},
year = {2023}
}