2024
Chitchat as Interference: Adding User Backstories to Task-Oriented Dialogues
COLING 2024main
During task-oriented dialogues (TODs), human users naturally introduce chitchat that is beyond the immediate scope of the task, interfering with the flow of the conversation. To address this issue without the need for expensive manual data creation, we use few-shot prompting with Llama-2-70B to enha…