2023
TRUSTERA: A Live Conversation Redaction System
Evandro Gouvêa, Ali Dadgar, Shahab Jalalvand, Rathi Chengalvarayan, Badrinath Jayakumar, Ryan Price +4
ICASSP 2023accepted
We introduce Trustera <sup xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">1</sup> , the first functional system that redacts personally identifiable information (PII) in real-time spoken conversations to remove agents’ need to hear sensitive information whi…