Brenda Curtis — accepted AI-conference papers

2025

The Illusion of Empathy: How AI Chatbots Shape Conversation Perception

Tingting Liu, Salvatore Giorgi, Ankit Aich, Allison Lahnala, Brenda Curtis, Lyle Ungar +1

AAAI 2025technical

As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived empathy influence users' overall conversation experience. An…

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2024

Modeling Human Subjectivity in LLMs Using Explicit and Implicit Human Factors in Personas

Salvatore Giorgi, Tingting Liu, Ankit Aich, Kelsey Jane Isman, Garrick Sherman, Zachary Fried +3

EMNLP 2024finding

Large language models (LLMs) are increasingly being used in human-centered social scientific tasks, such as data annotation, synthetic data creation, and engaging in dialog. However, these tasks are highly subjective and dependent on human factors, such as one’s environment, attitudes, beliefs, and…

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