5 accepted papers
The paradigm of retrieval-augmented generated (RAG) helps mitigate hallucinations of large language models (LLMs). However, RAG also introduces biases contained within the retrieved documents. These biases can be amplified in scenarios which are multilingual and culturally-sensitive, such as territo…
The development of large language models (LLM) has shown progress on reasoning, though studies have largely considered either English or simple reasoning tasks. To address this, we introduce a multilingual structured reasoning and explanation dataset, termed xSTREET, that covers four tasks across si…
Do the Spratly Islands belong to China, the Philippines, or Vietnam? A pretrained large language model (LLM) may answer differently if asked in the languages of each claimant country: Chinese, Tagalog, or Vietnamese. This contrasts with a multilingual human, who would likely answer consistently. In…
Large language models such as GPT-3 (Brown et al., 2020) can perform arbitrary tasks without undergoing fine-tuning after being prompted with only a few labeled examples. An arbitrary task can be reformulated as a natural language prompt, and a language model can be asked to generate the completion,…
We describe the development of a sentiment analysis system for customer service calls, starting with the data acquisition and labeling, and proceeding to the algorithmic information extraction and modeling process from both spoken words and their acoustic expression. The proposed system is based on…