2024
Are LLMs Effective Negotiators? Systematic Evaluation of the Multifaceted Capabilities of LLMs in Negotiation Dialogues
EMNLP 2024finding
A successful negotiation requires a range of capabilities, including comprehension of the conversation context, Theory-of-Mind (ToM) skills to infer the partner’s motives, strategic reasoning, and effective communication, making it challenging for automated systems. Despite the remarkable performanc…