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Ethan Selfridge

2 accepted papers

2024

Two-tiered Encoder-based Hallucination Detection for Retrieval-Augmented Generation in the Wild

EMNLP 2024industry

Detecting hallucinations, where Large Language Models (LLMs) are not factually consistent with a Knowledge Base (KB), is a challenge for Retrieval-Augmented Generation (RAG) systems. Current solutions rely on public datasets to develop prompts or fine-tune a Natural Language Inference (NLI) model. H…

2023

The economic trade-offs of large language models: A case study

ACL 2023industry

Contacting customer service via chat is a common practice. Because employing customer service agents is expensive, many companies are turning to NLP that assists human agents by auto-generating responses that can be used directly or with modifications. With their ability to handle large context wind…