3 accepted papers
Out of Scope (OOS) detection in Conversational AI solutions enables a chatbot to handle a conversation gracefully when it is unable to make sense of the end-user query. Accurately tagging a query as out-of-domain is particularly hard in scenarios when the chatbot is not equipped to handle a topic wh…
Intent detection is a key component of modern goal-oriented dialog systems that accomplish a user task by predicting the intent of users’ text input. There are three primary challenges in designing robust and accurate intent detection models. First, typical intent detection models require a large am…
We propose a simple method to align multilingual contextual embeddings as a post-pretraining step for improved cross-lingual transferability of the pretrained language models. Using parallel data, our method aligns embeddings on the word level through the recently proposed Translation Language Model…