Hengbin Cui — accepted AI-conference papers

2023

Conversational Recommender System and Large Language Model Are Made for Each Other in E-commerce Pre-sales Dialogue

Yuanxing Liu, Weinan Zhang, Yifan Chen, Yuchi Zhang, Haopeng Bai, Fan Feng +3

EMNLP 2023long findings

E-commerce pre-sales dialogue aims to understand and elicit user needs and preferences for the items they are seeking so as to provide appropriate recommendations. Conversational recommender systems (CRSs) learn user representation and provide accurate recommendations based on dialogue context, but…

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2020

Two-stage Behavior Cloning for Spoken Dialogue System in Debt Collection

Zihao Wang, Jia Liu, Hengbin Cui, Chunxiang Jin, Minghui Yang, Yafang Wang +2

IJCAI 2020poster

With the rapid growth of internet finance and the booming of financial lending, the intelligent calling for debt collection in FinTech companies has driven increasing attention. Nowadays, the widely used intelligent calling system is based on dialogue flow, namely configuring the interaction flow wi…

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