2022
Improving Large-Scale Conversational Assistants using Model Interpretation based Training Sample Selection
Stefan Schroedl, Manoj Kumar, Kiana Hajebi, Morteza Ziyadi, Sriram Venkatapathy, Anil Ramakrishna +2
EMNLP 2022industry
This paper presents an approach to identify samples from live traffic where the customer implicitly communicated satisfaction with Alexa’s responses, by leveraging interpretations of model behavior. Such customer signals are noisy and adding a large number of samples from live traffic to training se…