2026
Mind the Gap: Predicting, Explaining and Reducing Time-to-First-Comment (Reply Gap) in Online Mental-Health Communities
AAAI 2026technical
Online peer-support communities are vital for mental health, but their therapeutic benefit hinges on receiving a timely and helpful first reply. Posts that languish unanswered can exacerbate feelings of distress and abandonment. This paper develops and validates an integrated framework to predict, e