2025
It’s What You Say and How You Say It: Investigating the Effect of Linguistic vs. Behavioral Adaptation in Task-Oriented Chatbots
COLING 2025main
Given the conflicting expectations users have for how a dialog agent should sound and behave, there is no one-size-fits-all option for dialog system design. Therefore, adaptation is critical to ensure successful and enjoyable interactions. However, it is not yet clear what the effects of behavioral…