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Lizhi Ma

3 accepted papers

2024

PsyGUARD: An Automated System for Suicide Detection and Risk Assessment in Psychological Counseling

EMNLP 2024main

As awareness of mental health issues grows, online counseling support services are becoming increasingly prevalent worldwide. Detecting whether users express suicidal ideation in text-based counseling services is crucial for identifying and prioritizing at-risk individuals. However, the lack of doma…

2024

Understanding the Therapeutic Relationship between Counselors and Clients in Online Text-based Counseling using LLMs

EMNLP 2024finding

Robust therapeutic relationships between counselors and clients are fundamental to counseling effectiveness. The assessment of therapeutic alliance is well-established in traditional face-to-face therapy but may not directly translate to text-based settings. With millions of individuals seeking supp…

Cited by 4SourcePDFScholar
2023

Understanding Client Reactions in Online Mental Health Counseling

ACL 2023long

Communication success relies heavily on reading participants’ reactions. Such feedback is especially important for mental health counselors, who must carefully consider the client’s progress and adjust their approach accordingly. However, previous NLP research on counseling has mainly focused on stu…