KSAM: Infusing Multi-Source Knowledge into Dialogue Generation via Knowledge Source Aware Multi-Head Decoding

Abstract

Knowledge-enhanced methods have bridged the gap between human beings and machines in generating dialogue responses. However, most previous works solely seek knowledge from a single source, and thus they often fail to obtain available knowledge because of the insufficient coverage of a single knowledge source. To this end, infusing knowledge from multiple sources becomes a trend. This paper proposes a novel approach Knowledge Source Aware Multi-Head Decoding, KSAM, to infuse multi-source knowledge into dialogue generation more efficiently. Rather than following the traditional single decoder paradigm, KSAM uses multiple independent source-aware decoder heads to alleviate three challenging problems in infusing multi-source knowledge, namely, the diversity among different knowledge sources, the indefinite knowledge alignment issue, and the insufficient flexibility/scalability in knowledge usage. Experiments on a Chinese multi-source knowledge-aligned dataset demonstrate the superior performance of KSAM against various competitive approaches.