COLING 2025main1 citations

LLM Sensitivity Challenges in Abusive Language Detection: Instruction-Tuned vs. Human Feedback

Yaqi Zhang, Viktor Hangya, Alexander Fraser

Abstract

The capacity of large language models (LLMs) to understand and distinguish socially unacceptable texts enables them to play a promising role in abusive language detection. However, various factors can affect their sensitivity. In this work, we test whether LLMs have an unintended bias in abusive language detection, i.e., whether they predict more or less of a given abusive class than expected in zero-shot settings. Our results show that instruction-tuned LLMs tend to under-predict positive classes, since datasets used for tuning are dominated by the negative class. On the contrary, models fine-tuned with human feedback tend to be overly sensitive. In an exploratory approach to mitigate these issues, we show that label frequency in the prompt helps with the significant over-prediction.

BibTeX
@inproceedings{zhang-etal-2025-llm,
    title = "{LLM} Sensitivity Challenges in Abusive Language Detection: Instruction-Tuned vs. Human Feedback",
    author = "Zhang, Yaqi  and
      Hangya, Viktor  and
      Fraser, Alexander",
    editor = "Rambow, Owen  and
      Wanner, Leo  and
      Apidianaki, Marianna  and
      Al-Khalifa, Hend  and
      Eugenio, Barbara Di  and
      Schockaert, Steven",
    booktitle = "Proceedings of the 31st International Conference on Computational Linguistics",
    month = jan,
    year = "2025",
    address = "Abu Dhabi, UAE",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2025.coling-main.188/",
    pages = "2765--2780"
}
LLM Sensitivity Challenges in Abusive Language Detection: Instruction-Tuned vs. Human Feedback · COLING 2025