EMNLP 2022industry27 citations

Reinforced Question Rewriting for Conversational Question Answering

Zhiyu Chen, Jie Zhao, Anjie Fang, Besnik Fetahu, Oleg Rokhlenko, Shervin Malmasi

Abstract

Conversational Question Answering (CQA) aims to answer questions contained within dialogues, which are not easily interpretable without context. Developing a model to rewrite conversational questions into self-contained ones is an emerging solution in industry settings as it allows using existing single-turn QA systems to avoid training a CQA model from scratch. Previous work trains rewriting models using human rewrites as supervision. However, such objectives are disconnected with QA models and therefore more human-like rewrites do not guarantee better QA performance. In this paper we propose using QA feedback to supervise the rewriting model with reinforcement learning. Experiments show that our approach can effectively improve QA performance over baselines for both extractive and retrieval QA. Furthermore, human evaluation shows that our method can generate more accurate and detailed rewrites when compared to human annotations.

BibTeX
@inproceedings{chen-etal-2022-reinforced,
    title = "Reinforced Question Rewriting for Conversational Question Answering",
    author = "Chen, Zhiyu  and
      Zhao, Jie  and
      Fang, Anjie  and
      Fetahu, Besnik  and
      Rokhlenko, Oleg  and
      Malmasi, Shervin",
    editor = "Li, Yunyao  and
      Lazaridou, Angeliki",
    booktitle = "Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing: Industry Track",
    month = dec,
    year = "2022",
    address = "Abu Dhabi, UAE",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2022.emnlp-industry.36/",
    doi = "10.18653/v1/2022.emnlp-industry.36",
    pages = "357--370"
}
Reinforced Question Rewriting for Conversational Question Answering · EMNLP 2022