3 accepted papers
Attributing answers to source documents is an approach used to enhance the verifiability of a model’s output in retrieval-augmented generation (RAG). Prior work has mainly focused on improving and evaluating the attribution quality of large language models (LLMs) in RAG, but this may come at the exp…
Intent prediction in information-seeking dialogs is challenging and requires a substantial amount of data with human-labeled intents for effective model training. While Large Language Models (LLMs) have demonstrated effectiveness in generating synthetic data, existing methods typically rely on human…
An important unexplored aspect in previous work on user satisfaction estimation for Task-Oriented Dialogue (TOD) systems is their evaluation in terms of robustness for the identification of user dissatisfaction: current benchmarks for user satisfaction estimation in TOD systems are highly skewed tow…