9 accepted papers
As vision-language models (VLMs) become increasingly integrated into daily life, the need for accurate visual culture understanding is becoming critical. Yet, these models frequently fall short in interpreting cultural nuances effectively. Prior work has demonstrated the effectiveness of retrieval-a…
Intent prediction in information-seeking dialogs is challenging and requires a substantial amount of data with human-labeled intents for effective model training. While Large Language Models (LLMs) have demonstrated effectiveness in generating synthetic data, existing methods typically rely on human…
Recent studies show the promise of large language models (LLMs) for few-shot tabular classification but highlight challenges due to the variability in structured data. To address this, we propose distilling data into actionable insights to enable robust and effective classification by LLMs. Drawing
An important unexplored aspect in previous work on user satisfaction estimation for Task-Oriented Dialogue (TOD) systems is their evaluation in terms of robustness for the identification of user dissatisfaction: current benchmarks for user satisfaction estimation in TOD systems are highly skewed tow…
Crowdsourced labels play a crucial role in evaluating task-oriented dialogue systems (TDSs). Obtaining high-quality and consistent ground-truth labels from annotators presents challenges. When evaluating a TDS, annotators must fully comprehend the dialogue before providing judgments. Previous studie…
Behavioral coding (BC) in motivational interviewing (MI) holds great potential for enhancing the efficacy of MI counseling. However, manual coding is labor-intensive, and automation efforts are hindered by the lack of data due to the privacy of psychotherapy. To address these challenges, we introduc…
Users post numerous product-related questions on e-commerce platforms, affecting their purchase decisions. Product-related question answering (PQA) entails utilizing product-related resources to provide precise responses to users. We propose a novel task of Multilingual Cross-market Product-based Qu…
Generating synthetic training data based on large language models (LLMs) for ranking models has gained attention recently. Prior studies use LLMs to build pseudo query-document pairs by generating synthetic queries from documents in a corpus. In this paper, we propose a new perspective of data augme…
Enabling open-domain dialogue systems to ask clarifying questions when appropriate is an important direction for improving the quality of the system response. Namely, for cases when a user request is not specific enough for a conversation system to provide an answer right away, it is desirable to as…