11 accepted papers
Natural language contains rich logical structures and logical information, and correctly detecting and accurately understanding these logical structures and information underlying natural language texts is very crucial for NLP models’ performance on many important NLU and NLG tasks. Existing pre-tra…
Despite the recent progress in language generation models, their outputs may not always meet user expectations. In this work, we study whether informational feedback in natural language can be leveraged to improve generation quality and user preference alignment. To this end, we consider factual con…
Summarization models often generate text that is poorly calibrated to quality metrics because they are trained to maximize the likelihood of a single reference (MLE). To address this, recent work has added a calibration step, which exposes a model to its own ranked outputs to improve relevance or, i…
Recent work has shown that language models (LMs) trained with multi-task instructional learning (MTIL) can solve diverse NLP tasks in zero- and few-shot settings with improved performance compared to prompt tuning. MTIL illustrates that LMs can extract and use information about the task from instruc…
Transformer-based models have achieved state-of-the-art performance on short-input summarization. However, they still struggle with summarizing longer text. In this paper, we present DYLE, a novel dynamic latent extraction approach for abstractive long-input summarization. DYLE jointly trains an ext…
Neural attention models have achieved significant improvements on many natural language processing tasks. However, the quadratic memory complexity of the self-attention module with respect to the input length hinders their applications in long text summarization. Instead of designing more efficient…
Text summarization helps readers capture salient information from documents, news, interviews, and meetings. However, most state-of-the-art pretrained language models (LM) are unable to efficiently process long text for many summarization tasks. In this paper, we propose SummN, a simple, flexible, a…
We study the problem of multilingual automated reply suggestions (RS) model serving many languages simultaneously. Multilingual models are often challenged by model capacity and severe data distribution skew across languages. While prior works largely focus on monolingual models, we propose Conditio…
Reply suggestion models help users process emails and chats faster. Previous work only studies English reply suggestion. Instead, we present MRS, a multilingual reply suggestion dataset with ten languages. MRS can be used to compare two families of models: 1) retrieval models that select the reply f…
Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length typically exceeds the input limits imposed by recent transform…
We consider the problem of scaling automated suggested replies for a commercial email application to multiple languages. Faced with increased compute requirements and low language resources for language expansion, we build a single universal model for improving the quality and reducing run-time cost…