9 accepted papers
Fairness-related assumptions about what constitute appropriate NLG system behaviors range from invariance, where systems are expected to behave identically for social groups, to adaptation, where behaviors should instead vary across them. To illuminate tensions around invariance and adaptation, we c…
Pre-trained language models (LMs) have been shown to memorize a substantial amount of knowledge from the pre-training corpora; however, they are still limited in recalling factually correct knowledge given a certain context. Hence. they tend to suffer from counterfactual or hallucinatory generation…
Global models are typically trained to be as generalizable as possible. Invariance to the specific user is considered desirable since models are shared across multitudes of users. However, these models are often unable to produce personalized responses for individual users, based on their data. Cont…
We study the problem of multilingual automated reply suggestions (RS) model serving many languages simultaneously. Multilingual models are often challenged by model capacity and severe data distribution skew across languages. While prior works largely focus on monolingual models, we propose Conditio…
Reply suggestion models help users process emails and chats faster. Previous work only studies English reply suggestion. Instead, we present MRS, a multilingual reply suggestion dataset with ten languages. MRS can be used to compare two families of models: 1) retrieval models that select the reply f…
We consider the problem of scaling automated suggested replies for a commercial email application to multiple languages. Faced with increased compute requirements and low language resources for language expansion, we build a single universal model for improving the quality and reducing run-time cost…
The combination of multilingual pre-trained representations and cross-lingual transfer learning is one of the most effective methods for building functional NLP systems for low-resource languages. However, for extremely low-resource languages without large-scale monolingual corpora for pre-training…
Email and chat communication tools are increasingly important for completing daily tasks. Accurate real-time phrase completion can save time and bolster productivity. Modern text prediction algorithms are based on large language models which typically rely on the prior words in a message to predict…
We study the basic operation of set union in the global model of differential privacy. In this problem, we are given a universe $U$ of items, possibly of infinite size, and a database $D$ of users. Each user $i$ contributes a subset $W_i \subseteq U$ of items. We want an ($\epsilon$,$\delta$)-differ…