6 accepted papers
Factual faithfulness is a crucial requirement in information-seeking dialogue: the system should respond to the user queries so that the responses are meaningful and aligned with the knowledge provided to the system. However, most modern large language models (LLMs) suffer from hallucinations, that…
Previous work has demonstrated the effectiveness of planning for story generation exclusively in a monolingual setting focusing primarily on English. We consider whether planning brings advantages to automatic story generation across languages. We propose a new task of crosslingual story generation…
Task-oriented dialogue (TOD) systems help users execute well-defined tasks across a variety of domains (e.g., flight booking or food ordering), with their Natural Language Understanding (NLU) components being dedicated to the analysis of user utterances, predicting users’ intents (Intent Detection,…
Task-oriented dialogue (ToD) systems have been widely deployed in many industries as they deliver more efficient customer support. These systems are typically constructed for a single domain or language and do not generalise well beyond this. To support work on Natural Language Understanding (NLU) i…
Slot labeling (SL) is a core component of task-oriented dialogue (TOD) systems, where slots and corresponding values are usually language-, task- and domain-specific. Therefore, extending the system to any new language-domain-task configuration requires (re)running an expensive and resource-intensiv…
Scaling dialogue systems to a multitude of domains, tasks and languages relies on costly and time-consuming data annotation for different domain-task-language configurations. The annotation efforts might be substantially reduced by the methods that generalise well in zero- and few-shot scenarios, an…