5 accepted papers
Factual faithfulness is a crucial requirement in information-seeking dialogue: the system should respond to the user queries so that the responses are meaningful and aligned with the knowledge provided to the system. However, most modern large language models (LLMs) suffer from hallucinations, that…
Deploying task-oriented dialog ToD systems for new domains and tasks requires natural language understanding models that are 1) resource-efficient and work under low-data regimes; 2) adaptable, efficient, and quick-to-train; 3) expressive and can handle complex ToD scenarios with multiple user inten…
Transformer-based language models (LMs) pretrained on large text collections are proven to store a wealth of semantic knowledge. However, 1) they are not effective as sentence encoders when used off-the-shelf, and 2) thus typically lag behind conversationally pretrained (e.g., via response selection…
We present a systematic study on multilingual and cross-lingual intent detection (ID) from spoken data. The study leverages a new resource put forth in this work, termed MInDS-14, a first training and evaluation resource for the ID task with spoken data. It covers 14 intents extracted from a commerc…
Developing a dialogue agent that is capable of making autonomous decisions and communicating by natural language is one of the long-term goals of machine learning research. The traditional approaches either rely on hand-crafting a small state-action set for applying reinforcement learning that is no…