3 accepted papers
Knowledge-based authentication is crucial for task-oriented spoken dialogue systems that offer personalised and privacy-focused services. Such systems should be able to enrol (E), verify (V), and identify (I) new and recurring users based on their personal information, e.g. postcode, name, and date…
Deploying task-oriented dialog ToD systems for new domains and tasks requires natural language understanding models that are 1) resource-efficient and work under low-data regimes; 2) adaptable, efficient, and quick-to-train; 3) expressive and can handle complex ToD scenarios with multiple user inten…
We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current application and industry requirements. NLU++ is divided into…