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Kaitlyn Zhou

8 accepted papers

2025

ELI-Why: Evaluating the Pedagogical Utility of Language Model Explanations

ACL 2025finding

Language models today are widely used in education, yet their ability to tailor responses for learners with varied informational needs and knowledge backgrounds remains under-explored. To this end, we introduce ELI-Why, a benchmark of 13.4K “Why” questions to evaluate the pedagogical capabilities of…

Cited by 0SourcePDFScholar
2025

REL-A.I.: An Interaction-Centered Approach To Measuring Human-LM Reliance

NAACL 2025long

The ability to communicate uncertainty and knowledge limitations is crucial for the safety of large language models (LLMs). Current evaluations of these abilities typically examine the correspondence between model accuracy and its internal probabilities or linguistic outputs. However, evaluation of…

Cited by 6SourcePDFScholar
2025

Rethinking Word Similarity: Semantic Similarity through Classification Confusion

NAACL 2025long

Word similarity has many applications to social science and cultural analytics tasks like measuring meaning change over time and making sense of contested terms. Yet traditional similarity methods based on cosine similarity between word embeddings cannot capture the context-dependent, asymmetrical,…

Cited by 0SourcePDFScholar
2024

Relying on the Unreliable: The Impact of Language Models’ Reluctance to Express Uncertainty

ACL 2024long

As natural language becomes the default interface for human-AI interaction, there is a need for LMs to appropriately communicate uncertainties in downstream applications. In this work, we investigate how LMs incorporate confidence in responses via natural language and how downstream users behave in…

Cited by 49SourcePDFScholar
2023

Navigating the Grey Area: How Expressions of Uncertainty and Overconfidence Affect Language Models

EMNLP 2023long main

The increased deployment of LMs for real-world tasks involving knowledge and facts makes it important to understand model epistemology: what LMs think they know, and how their attitudes toward that knowledge are affected by language use in their inputs. Here, we study an aspect of model epistemology…

Cited by 0SourceScholar
2022

Deconstructing NLG Evaluation: Evaluation Practices, Assumptions, and Their Implications

NAACL 2022long

There are many ways to express similar things in text, which makes evaluating natural language generation (NLG) systems difficult. Compounding this difficulty is the need to assess varying quality criteria depending on the deployment setting. While the landscape of NLG evaluation has been well-mappe…

Cited by 36SourcePDFScholar
2022

Problems with Cosine as a Measure of Embedding Similarity for High Frequency Words

ACL 2022short

Cosine similarity of contextual embeddings is used in many NLP tasks (e.g., QA, IR, MT) and metrics (e.g., BERTScore). Here, we uncover systematic ways in which word similarities estimated by cosine over BERT embeddings are understated and trace this effect to training data frequency. We find that r…