4 accepted papers
Although LLMs can generate tools for generic domains and tasks, they struggle with enterprise-related domains that involve proprietary APIs and data schemas. We present ToolSmith, a framework for autonomously generating and validating agent-compatible tools. Given an API specification and a Tool Spe
In the realm of business automation, digital assistants/chatbots are emerging as the primary method for making automation software accessible to users in various business sectors. Access to automation primarily occurs through APIs and RPAs. To effectively convert APIs and RPAs into chatbots on a lar…
Traditional business processes such as loan processing, order processing, or procurement have a series of steps that are pre-defined at design and executed by enterprise systems. Recent advancements in new-age businesses, however, focus on having adaptive and ad-hoc processes by stitching together a…
Process automation has evolved from end-to-end automation of repetitive process branches to hybrid automation where bots perform some activities and humans serve other activities. In the context of knowledge-intensive processes such as IT operations, implementing hybrid automation is a natural choic…