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Sampath Dechu

2 accepted papers

2024

Building Conversational Artifacts to Enable Digital Assistant for APIs and RPAs

AAAI 2024technical

In the realm of business automation, digital assistants/chatbots are emerging as the primary method for making automation software accessible to users in various business sectors. Access to automation primarily occurs through APIs and RPAs. To effectively convert APIs and RPAs into chatbots on a lar…

2023

Towards Hybrid Automation by Bootstrapping Conversational Interfaces for IT Operation Tasks

AAAI 2023technical

Process automation has evolved from end-to-end automation of repetitive process branches to hybrid automation where bots perform some activities and humans serve other activities. In the context of knowledge-intensive processes such as IT operations, implementing hybrid automation is a natural choic…