Tianqi Song

Conversational AI for Social Good (CAI4SG): An Overview of Emerging Trends, Applications, and Challenges

The integration of Conversational Agents (CAs) into daily life offers opportunities to tackle global challenges, leading to the emergence of Conversational AI for Social Good (CAI4SG). This paper examines the advancements of CAI4SG using a role-based framework that categorizes systems according to t