Wangshu Zhang — accepted AI-conference papers

2023

Improving Knowledge Production Efficiency With Question Answering on Conversation

Changlin Yang, Siye Liu, Sen Hu, Wangshu Zhang, Teng Xu, Jing Zheng

ACL 2023industry

Through an online customer service application, we have collected many conversations between customer service agents and customers. Building a knowledge production system can help reduce the labor cost of maintaining the FAQ database for the customer service chatbot, whose core module is question an…

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2020

Query Distillation: BERT-based Distillation for Ensemble Ranking

Wangshu Zhang, Junhong Liu, Zujie Wen, Yafang Wang, Gerard de Melo

COLING 2020industry

Recent years have witnessed substantial progress in the development of neural ranking networks, but also an increasingly heavy computational burden due to growing numbers of parameters and the adoption of model ensembles. Knowledge Distillation (KD) is a common solution to balance the effectiveness…

Cited by 5 Source ↗PDF ↗Scholar ↗