6 accepted papers
LLM workflows, which coordinate structured calls to individual LLMs (each augmented with varying instructions and tools) to achieve a particular goal, offer a promising path towards extending the capabilities of LLMs and building powerful systems that can tackle diverse tasks. However, existing appr…
Natural Language Understanding (NLU) is an established component within a conversational AI or digital assistant system, and it is responsible for producing semantic understanding of a user request. We propose a scalable and automatic approach for improving NLU in a large-scale conversational AI sys…
Natural Language Generation (NLG) is a key component in a task-oriented dialogue system, which converts the structured meaning representation (MR) to the natural language. For large-scale conversational systems, where it is common to have over hundreds of intents and thousands of slots, neither temp…
Turn-level user satisfaction is one of the most important performance metrics for conversational agents. It can be used to monitor the agent’s performance and provide insights about defective user experiences. While end-to-end deep learning has shown promising results, having access to a large numbe…
In large-scale domain classification, an utterance can be handled by multiple domains with overlapped capabilities. However, only a limited number of ground-truth domains are provided for each training utterance in practice while knowing as many as correct target labels is helpful for improving the…
A key problem in multi-label classification is to utilize dependencies among the labels. Chaining classifiers are a simple technique for addressing this problem but current algorithms all assume a fixed, static label ordering. In this work, we propose a multi-label classification approach which allo…