13 accepted papers
Targeting long-form question-answering, chain-of-query (CoQ) has been studied, integrating chain-of-thought (CoT) with retrieval-augmented generation. CoQ answers the complex question step-by-step, through simpler subquestions (SQs) from which relevant knowledge is retrieved. By doing so, CoQ aims t…
Recently, self-learning methods based on user satisfaction metrics and contextual bandits have shown promising results to enable consistent improvements in conversational AI systems. However, directly targeting such metrics by off-policy bandit learning objectives often increases the risk of making…
Concept-based explanation aims to provide concise and human-understandable explanations of an image classifier. However, existing concept-based explanation methods typically require a significant amount of manually collected concept-annotated images. This is costly and runs the risk of human biases…
Jointly fine-tuning a Pre-trained Language Model (PLM) on a pre-defined set of tasks with in-context instructions has been proven to improve its generalization performance, allowing us to build a universal language model that can be deployed across task boundaries. In this work, we explore for the f…
Referring image segmentation (RIS) aims to localize the object in an image referred by a natural language expression. Most previous studies learn RIS with a large-scale dataset containing segmentation labels, but they are costly. We present a weakly supervised learning method for RIS that only uses…
There is an increasing trend in using neural methods for dialogue model evaluation. Lack of a framework to investigate these metrics can cause dialogue models to reflect their biases and cause unforeseen problems during interactions. In this work, we propose an adversarial test-suite which generates…
Open world classification is a task in natural language processing with key practical relevance and impact.Since the open or unknown category data only manifests in the inference phase, finding a model with a suitable decision boundary accommodating for the identification of known classes and discri…
Conversational understanding is an integral part of modern intelligent devices. In a large fraction of the global traffic from customers using smart digital assistants, frictions in dialogues may be attributed to incorrect understanding of the entities in a customer’s query due to factors including…
Skill routing is an important component in large-scale conversational systems. In contrast to traditional rule-based skill routing, state-of-the-art systems use a model-based approach to enable natural conversations. To provide supervision signal required to train such models, ideas such as human an…
Natural Language Understanding (NLU) is an established component within a conversational AI or digital assistant system, and it is responsible for producing semantic understanding of a user request. We propose a scalable and automatic approach for improving NLU in a large-scale conversational AI sys…
Natural Language Generation (NLG) is a key component in a task-oriented dialogue system, which converts the structured meaning representation (MR) to the natural language. For large-scale conversational systems, where it is common to have over hundreds of intents and thousands of slots, neither temp…
Turn-level user satisfaction is one of the most important performance metrics for conversational agents. It can be used to monitor the agent’s performance and provide insights about defective user experiences. While end-to-end deep learning has shown promising results, having access to a large numbe…
Neural dialog models often lack robustness to anomalous user input and produce inappropriate responses which leads to frustrating user experience. Although there are a set of prior approaches to out-of-domain (OOD) utterance detection, they share a few restrictions: they rely on OOD data or multiple…