UCFE: A User-Centric Financial Expertise Benchmark for Large Language Models
Yuzhe Yang, Yifei Zhang, Yan Hu, Yilin Guo, Ruoli Gan, Yueru He, Mingcong Lei, Xiao Zhang
Abstract
This paper introduces the UCFE: User-Centric Financial Expertise benchmark, an innovative framework designed to evaluate the ability of large language models (LLMs) to handle complex real-world financial tasks. UCFE benchmark adopts a hybrid approach that combines human expert evaluations with dynamic, task-specific interactions to simulate the complexities of evolving financial scenarios. Firstly, we conducted a user study involving 804 participants, collecting their feedback on financial tasks. Secondly, based on this feedback, we created our dataset that encompasses a wide range of user intents and interactions. This dataset serves as the foundation for benchmarking 11 LLMs services using the LLM-as-Judge methodology. Our results show a significant alignment between benchmark scores and human preferences, with a Pearson correlation coefficient of 0.78, confirming the effectiveness of the UCFE dataset and our evaluation approach. UCFE benchmark not only reveals the potential of LLMs in the financial domain but also provides a robust framework for assessing their performance and user satisfaction.
BibTeX
@inproceedings{yang-etal-2025-ucfe,
title = "{UCFE}: A User-Centric Financial Expertise Benchmark for Large Language Models",
author = "Yang, Yuzhe and
Zhang, Yifei and
Hu, Yan and
Guo, Yilin and
Gan, Ruoli and
He, Yueru and
Lei, Mingcong and
Zhang, Xiao and
Wang, Haining and
Xie, Qianqian and
Huang, Jimin and
Yu, Honghai and
Wang, Benyou",
editor = "Chiruzzo, Luis and
Ritter, Alan and
Wang, Lu",
booktitle = "Findings of the Association for Computational Linguistics: NAACL 2025",
month = apr,
year = "2025",
address = "Albuquerque, New Mexico",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2025.findings-naacl.300/",
pages = "5429--5448",
ISBN = "979-8-89176-195-7"
}