4 accepted papers
The quality of a conversation goes beyond the individual quality of each reply, and instead emerges from how these combine into interactional dynamics that give the conversation its distinctive overall “shape”. However, there is no robust automated method for comparing conversations in terms of thei
During a conversation, there can come certain moments where its outcome hangs in the balance. In these pivotal moments, how one responds can put the conversation on substantially different trajectories leading to significantly different outcomes. Systems that can detect when such moments arise could…
Throughout a conversation, the way participants interact with each other is in constant flux: their tones may change, they may resort to different strategies to convey their points, or they might alter their interaction patterns. An understanding of these dynamics can complement that of the actual f…
Mental-health therapy involves a complex conversation flow in which patients and therapists continuously negotiate what should be talked about next. For example, therapists might try to shift the conversation’s direction to keep the therapeutic process on track and avoid stagnation, or patients migh…