11 accepted papers
Correct labels are indispensable for training effective machine learning models. However, creating high-quality labels is expensive, and even professionally labeled data contains errors and ambiguities. Filtering and denoising can be applied to curate labeled data prior to training, at the cost of a…
Understanding the internal mechanisms of large language models (LLMs) remains a challenging and complex endeavor. Even fundamental questions, such as how fine-tuning affects model behavior, often require extensive empirical evaluation. In this paper, we introduce a novel perspective based on the g…
Recently, advancements in large language models (LLMs) have shown an unprecedented ability across various language tasks. This paper investigates the potential application of LLMs to slot filling with noisy ASR transcriptions, via both in-context learning and task-specific fine-tuning. Dedicated pro…
Recent research on dialog state tracking (DST) focuses on methods that allow few- and zero-shot transfer to new domains or schemas. However, performance gains heavily depend on aggressive data augmentation and fine-tuning of ever larger language model based architectures. In contrast, general purpos…
The ability to identify and resolve uncertainty is crucial for the robustness of a dialogue system. Indeed, this has been confirmed empirically on systems that utilise Bayesian approaches to dialogue belief tracking. However, such systems consider only confidence estimates and have difficulty scalin…
Reinforcement learning (RL) can enable task-oriented dialogue systems to steer the conversation towards successful task completion. In an end-to-end setting, a response can be constructed in a word-level sequential decision making process with the entire system vocabulary as action space. Policies t…
Dialog state tracking (DST) suffers from severe data sparsity. While many natural language processing (NLP) tasks benefit from transfer learning and multi-task learning, in dialog these methods are limited by the amount of available data and by the specificity of dialog applications. In this work, w…
In this paper we describe the use of curiosity rewards for dialogue policy learning of goal oriented dialogues via reinforcement learning. Using curiosity improves state-action space exploration and helps overcome reward sparsity. Additionally, for goal oriented dialogues it makes sense to perform i…
In statistical dialogue management, the dialogue manager learns a policy that maps a belief state to an action for the system to perform. Efficient exploration is key to successful policy optimisation. Current deep reinforcement learning methods are very promising but rely on ε-greedy exploration, t…
Policy optimization is the core part of statistical dialogue management. Deep reinforcement learning has been successfully used for dialogue policy optimization for a static pre-defined domain. However, when the domain changes dynamically, e.g. a new previously unseen concept (or slot) which can be…
Statistical dialogue systems offer the potential to reduce costs by learning policies automatically on-line, but are not designed to scale to large open-domains. This paper proposes a hierarchical distributed dialogue architecture in which policies are organised in a class hierarchy aligned to an un…