9 accepted papers
Theory of mind (ToM) refers to humans’ ability to understand and infer the desires, beliefs, and intentions of others. The acquisition of ToM plays a key role in humans’ social cognition and interpersonal relations. Though indispensable for social intelligence, ToM is still lacking for modern AI and…
Character-based dialogue (CharacterDial) has become essential in the industry (e.g., Character.AI), enabling users to freely customize social characters for social interactions. However, the generalizability and adaptability across various conversational scenarios inherent in customizing social char…
Recent advances in Large Language Models (LLMs) have highlighted the need for robust, comprehensive, and challenging benchmarks. Yet, research on evaluating their Emotional Intelligence (EI) is considerably limited. Existing benchmarks have two major shortcomings: first, they mainly focus on emotion…
Crowdsourced dialogue corpora are usually limited in scale and topic coverage due to the expensive cost of data curation. This would hinder the generalization of downstream dialogue models to open-domain topics. In this work, we leverage large language models for dialogue augmentation in the task of…
Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support. As previous studies have demonstrated that seekers’ persona i…
We propose task-adaptive tokenization\footnote{Our work will be publicly available upon acceptance.} as a way to adapt the generation pipeline to the specifics of a downstream task and enhance long-form generation in mental health. Inspired by insights from cognitive science, our task-adaptive token…
A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly focus on detecting and utilizing the user’s emotion for gen…
Distinct is a widely used automatic metric for evaluating diversity in language generation tasks. However, we observed that the original approach to calculating distinct scores has evident biases that tend to assign higher penalties to longer sequences. We refine the calculation of distinct scores b…
Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to effectively provide support. However, due to the lack of a well-desig…