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Fang Kong

31 accepted papers

2026

CARE: COGNITIVE-REASONING AUGMENTED REINFORCEMENT FOR EMOTIONAL SUPPORT CONVERSATION

ICASSP 2026poster

Emotional Support Conversation (ESC) plays a vital role in alleviating psychological stress and providing emotional value through dialogue. While recent studies have largely focused on data augmentation and synthetic corpus construction, they often overlook the deeper cognitive reasoning processes t…

Cited by 0SourcePDFScholar
2026

Evaluating, Synthesizing, and Enhancing for Customer Support Conversation

AAAI 2026technical

Effective customer support requires not only accurate problem-solving but also structured and empathetic communication aligned with professional standards. However, existing dialogue datasets often lack strategic guidance, and real-world service data is difficult to access and annotate. To address t

Cited by 0SourcePDFScholar
2026

Online Multi-LLM Selection via Contextual Bandits Under Unstructured Context Evolution

AAAI 2026technical

Large language models (LLMs) exhibit diverse response behaviors, costs, and strengths, making it challenging to select the most suitable LLM for a given user query. We study the problem of adaptive multi-LLM selection in an online setting, where the learner interacts with users through multi-step qu

Cited by 0SourcePDFScholar
2026

Simulating Human-Like Counseling: A Path- and Scenario-Guided Framework for Psychological Support Dialogue

AAAI 2026technical

The growing demand for psychological support underscores the lack of high-quality counseling dialogue datasets, particularly in non-English contexts. We propose PGSim, a Path-Guided Simulation framework that mirrors real counseling processes—symptom description, problem identification, cause analysi

Cited by 0SourcePDFScholar
2025

Bandit Learning in Matching Markets with Indifference

ICLR 2025poster

A rich line of recent works studies how participants in matching markets learn their unknown preferences through iterative interactions with each other. The two sides of participants in the market can be respectively formulated as players and arms in the bandit problem. To ensure market stability, t…

Cited by 0SourcePDFScholar
2025

Beyond Coarse Labels: Fine-Grained Problem Augmentation and Multi-Dimensional Feedback for Emotional Support Conversation

EMNLP 2025

Emotional support conversation systems aim to help users alleviate distress through empathetic dialogue. However, existing ESC datasets often use coarse-grained problem categories, limiting models’ ability to address users’ complex, overlapping challenges. To address this, we propose a generalizable

2025

Enhancing Emotional Support Conversations: A Framework for Dynamic Knowledge Filtering and Persona Extraction

COLING 2025main

With the growing need for accessible emotional support, conversational agents are being used more frequently to provide empathetic and meaningful interactions. However, many existing dialogue models struggle to interpret user context accurately due to irrelevant or misclassified knowledge, limiting…

Cited by 0SourcePDFScholar
2025

Learning Across the Gap: Hybrid Multi-armed Bandits with Heterogeneous Offline and Online Data

NeurIPS 2025poster

The multi-armed bandit (MAB) is a fundamental online decision-making framework that has been extensively studied over the past two decades. To mitigate the high cost and slow convergence of purely online learning, modern MAB approaches have explored _hybrid_ paradigms that leverage offline data to w…

Cited by 0SourceScholar
2025

QuASAR: A Question-Driven Structure-Aware Approach for Table-to-Text Generation

ACL 2025long

Table-to-text generation aims to automatically produce natural language descriptions from structured or semi-structured tabular data. Unlike traditional text generation tasks, it requires models to accurately understand and represent table structures. Existing approaches typically process tables by…

2024

Leveraging AMR Graph Structure for Better Sequence-to-Sequence AMR Parsing

COLING 2024main

Thanks to the development of pre-trained sequence-to-sequence (seq2seq) models (e.g., BART), recent studies on AMR parsing often regard this task as a seq2seq translation problem by linearizing AMR graphs into AMR token sequences in pre-processing and recovering AMR graphs from sequences in post-pro…

Cited by 0SourcePDFScholar
2023

Improving Dialogue Discourse Parsing via Reply-to Structures of Addressee Recognition

EMNLP 2023long main

Dialogue discourse parsing aims to reflect the relation-based structure of dialogue by establishing discourse links according to discourse relations. To alleviate data sparsity, previous studies have adopted multitasking approaches to jointly learn dialogue discourse parsing with related tasks (e.g.…

Cited by 0SourcecodeScholar
2022

A Distance-Aware Multi-Task Framework for Conversational Discourse Parsing

COLING 2022main

Conversational discourse parsing aims to construct an implicit utterance dependency tree to reflect the turn-taking in a multi-party conversation. Existing works are generally divided into two lines: graph-based and transition-based paradigms, which perform well for short-distance and long-distance…

2022

Simultaneously Learning Stochastic and Adversarial Bandits with General Graph Feedback

ICML 2022spotlight

The problem of online learning with graph feedback has been extensively studied in the literature due to its generality and potential to model various learning tasks. Existing works mainly study the adversarial and stochastic feedback separately. If the prior knowledge of the feedback mechanism is u…

Cited by 13SourcePDFScholar
2022

Towards Discourse-Aware Document-Level Neural Machine Translation

IJCAI 2022poster

Current document-level neural machine translation (NMT) systems have achieved remarkable progress with document context. Nevertheless, discourse information that has been proven effective in many NLP tasks is ignored in most previous work. In this work, we aim at incorporating the coherence informat…

2021

Hierarchical Macro Discourse Parsing Based on Topic Segmentation

AAAI 2021technical

Hierarchically constructing micro (i.e., intra-sentence or inter-sentence) discourse structure trees using explicit boundaries (e.g., sentence and paragraph boundaries) has been proved to be an effective strategy. However, it is difficult to apply this strategy to document-level macro (i.e., inter-p…

2021

The Hardness Analysis of Thompson Sampling for Combinatorial Semi-bandits with Greedy Oracle

NeurIPS 2021poster

Thompson sampling (TS) has attracted a lot of interest in the bandit area. It was introduced in the 1930s but has not been theoretically proven until recent years. All of its analysis in the combinatorial multi-armed bandit (CMAB) setting requires an exact oracle to provide optimal solutions with an…

Cited by 6SourcePDFScholar
2020

Chinese Paragraph-level Discourse Parsing with Global Backward and Local Reverse Reading

COLING 2020main

Discourse structure tree construction is the fundamental task of discourse parsing and most previous work focused on English. Due to the cultural and linguistic differences, existing successful methods on English discourse parsing cannot be transformed into Chinese directly, especially in paragraph…

Cited by 8SourcePDFScholar
2020

Online Influence Maximization under Linear Threshold Model

NeurIPS 2020poster

Online influence maximization (OIM) is a popular problem in social networks to learn influence propagation model parameters and maximize the influence spread at the same time. Most previous studies focus on the independent cascade (IC) model under the edge-level feedback. In this paper, we address O…

Cited by 52SourcePDFScholar