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Kurt Shuster

11 accepted papers

2024

When Life Gives You Lemons, Make Cherryade: Converting Feedback from Bad Responses into Good Labels

NAACL 2024long

Deployed dialogue agents have the potential to integrate human feedback to continuously improve themselves. However, humans may not always provide explicit signals when the chatbot makes mistakes during interactions. In this work, we propose Juicer, a framework to make use of both binary and free-fo…

Cited by 19SourcePDFScholar
2023

The CRINGE Loss: Learning what language not to model

ACL 2023long

Standard language model training employs gold human documents or human-human interaction data, and treats all training data as positive examples. Growing evidence shows that even with very large amounts of positive training data, issues remain that can be alleviated with relatively small amounts of…

Cited by 35SourcePDFScholar
2022

Am I Me or You? State-of-the-Art Dialogue Models Cannot Maintain an Identity

NAACL 2022findings

State-of-the-art dialogue models still often stumble with regards to factual accuracy and self-contradiction. Anecdotally, they have been observed to fail to maintain character identity throughout discourse; and more specifically, may take on the role of their interlocutor. In this work we formalize…

Cited by 29SourcePDFScholar
2022

Language Models that Seek for Knowledge: Modular Search & Generation for Dialogue and Prompt Completion

EMNLP 2022finding

Language models (LMs) have recently been shown to generate more factual responses by employing modularity (Zhou et al., 2022) in combination with retrieval (Adolphs et al., 2021). We extend the recent approach of Adolphs et al. (2021) to include internet search as a module. Our SeeKeR (Search engine…

Cited by 124SourcePDFScholar
2022

Reason first, then respond: Modular Generation for Knowledge-infused Dialogue

EMNLP 2022finding

Large language models can produce fluent dialogue but often hallucinate factual inaccuracies. While retrieval-augmented models help alleviate this issue, they still face a difficult challenge of both reasoning to provide correct knowledge and generating conversation simultaneously. In this work, we…

Cited by 48SourcePDFScholar
2021

Retrieval Augmentation Reduces Hallucination in Conversation

EMNLP 2021finding

Despite showing increasingly human-like conversational abilities, state-of-the-art dialogue models often suffer from factual incorrectness and hallucination of knowledge (Roller et al., 2020). In this work we explore the use of neural-retrieval-in-the-loop architectures - recently shown to be effect…

2020

Poly-encoders: Architectures and Pre-training Strategies for Fast and Accurate Multi-sentence Scoring

ICLR 2020poster

The use of deep pre-trained transformers has led to remarkable progress in a number of applications (Devlin et al., 2018). For tasks that make pairwise comparisons between sequences, matching a given input with a corresponding label, two approaches are common: Cross-encoders performing full self-att…

Cited by 600SourceScholar
2019

Wizard of Wikipedia: Knowledge-Powered Conversational Agents

ICLR 2019poster

In open-domain dialogue intelligent agents should exhibit the use of knowledge, however there are few convincing demonstrations of this to date. The most popular sequence to sequence models typically “generate and hope” generic utterances that can be memorized in the weights of the model when mappin…

Cited by 1074SourcePDFScholar