12 accepted papers
Turn-taking is a crucial aspect of human-robot interaction, directly influencing conversational fluidity and user engagement. While previous research has explored turn-taking models in controlled environments, their robustness in real-world settings remains underexplored. In this study, we propose a
In recent years, numerous studies have been conducted on dialogue robots powered by large language models,enabling sophisticated interactions such as providing guidance and engaging in small talk. However, the interaction performance remains imperfect, and the robots sometimes cause problems during
Service robots have demonstrated significant potential in retail environments, with research efforts increasingly focused on designing effective robot-customer interactions. However, the collaboration between service robots and human clerks is crucial for optimizing customer engagement in real-world
Chat-oriented dialogue systems that deliver tangible benefits, such as sharing news or frailty prevention for seniors, require proactive acquisition of specific user information via chats on user-favored topics. This study proposes the Proactive Information Acquisition (PIA) task to support the deve
In recent years, the demand for social robots has grown, requiring them to adapt their behaviors based on users’ states. Accurately assessing user experience (UX) in human-robot interaction (HRI) is crucial for achieving this adaptability. UX is a multi-faceted measure encompassing aspects such as s
User willingness is a crucial element in the sales talk process that affects the achievement of the salesperson’s or sales system’s objectives. Despite the importance of user willingness, to the best of our knowledge, no previous study has addressed the development of automated sales talk dialogue s…
Teleoperated social robots are becoming increasingly prevalent in society. To address the issue of their lack of influence, researchers have explored the use of multiple robots. Previous studies comprehensively investigated interactions with multiple robots, conducted web surveys, and revealed attri
Effective teleoperated avatar communication requires expressing social behaviors. Gaze behavior is one of the crucial social behaviors and includes reflexive reactions to the avatar’s surroundings and intentional responses to the operator’s speech and actions. Teleoperated avatars must have their ga…
In recent years, the potential applications of social robots in retail environments have been explored. Previous studies have mainly focused on the performance of a single robot and have rarely considered the use of multiple robots to recommend products. Although a previous study did investigate the
Successful cases of robot sales promotions have been increasing. Users tend to make purchases when robots properly interact with users. Most robot interactions/recommendations are created using specific products and locations within the context. Therefore, developers have to prepare a new recommenda
Social robots are used in daily life. One of the applications of social robots is as recommendation systems. Previous research has mainly investigated how persuasive recommendations can be improved by focusing on the non-verbal/verbal behavior of robots. However, to use robots as recommendation syst…
Under the circumstances that social robots are increasingly being developed and studied in service encounters at public spaces, are they introduced into residential environments (i.e., private space)? This study hypothesizes that a personal assistant device in residential environments should wear hu…