24 accepted papers
We propose a practical approach by integrating Large Language Models (LLMs) with a framework designed to navigate the complexities of Airbnb customer support operations. In this paper, our methodology employs a novel reformatting technique, the Intent, Context, and Action (ICA) format, which transfo…
We present an effective recipe to train strong long-context LLMs that are capable of utilizing massive context windows of up to 32,000 tokens. Our models are built through continual pretraining from Llama 2 checkpoints with longer text sequences and on a dataset where long texts are upsampled. We pe…
Several post-training quantization methods have been applied to large language models (LLMs), and have been shown to perform well down to 8-bits. We find that these methods break down at lower bit precision, and investigate quantization-aware training for LLMs (LLM-QAT) to push quantization levels e…
We present an empirical study of adapting an existing pretrained text-to-text model for long-sequence inputs. Through a comprehensive study along three axes of the pretraining pipeline -- model architecture, optimization objective, and pretraining corpus, we propose an effective recipe to build long…
Multi-vector retrieval methods combine the merits of sparse (e.g. BM25) and dense (e.g. DPR) retrievers and have achieved state-of-the-art performance on various retrieval tasks. These methods, however, are orders of magnitude slower and need much more space to store their indices compared to their…
There is growing interest in searching for information from large video corpora. Prior works have studied relevant tasks, such as text-based video retrieval, moment retrieval, video summarization, and video captioning in isolation, without an end-to-end setup that can jointly search from video corpo…
Various techniques have been developed in recent years to improve dense retrieval (DR), such as unsupervised contrastive learning and pseudo-query generation. Existing DRs, however, often suffer from effectiveness tradeoffs between supervised and zero-shot retrieval, which some argue was due to the…
Modern pre-trained transformers have rapidly advanced the state-of-the-art in machine learning, but have also grown in parameters and computational complexity, making them increasingly difficult to deploy in resource-constrained environments. Binarization of the weights and activations of the networ…
Building dense retrievers requires a series of standard procedures, including training and validating neural models and creating indexes for efficient search. However, these procedures are often misaligned in that training objectives do not exactly reflect the retrieval scenario at inference time. I…
Factual inconsistencies in generated summaries severely limit the practical applications of abstractive dialogue summarization. Although significant progress has been achieved by using pre-trained neural language models, substantial amounts of hallucinated content are found during the human evaluati…
Pre-training on larger datasets with ever increasing model size isnow a proven recipe for increased performance across almost all NLP tasks.A notable exception is information retrieval, where additional pre-traininghas so far failed to produce convincing results. We show that, with theright pre-trai…
Current pre-trained models applied for summarization are prone to factual inconsistencies that misrepresent the source text. Evaluating the factual consistency of summaries is thus necessary to develop better models. However, the human evaluation setup for evaluating factual consistency has not been…
Abstractive dialogue summarization has long been viewed as an important standalone task in natural language processing, but no previous work has explored the possibility of whether abstractive dialogue summarization can also be used as a means to boost an NLP system’s performance on other important…
Despite their recent popularity and well-known advantages, dense retrievers still lag behind sparse methods such as BM25 in their ability to reliably match salient phrases and rare entities in the query and to generalize to out-of-domain data. It has been argued that this is an inherent limitation o…
Many NLP tasks require processing long contexts beyond the length limit of pretrained models. In order to scale these models to longer text sequences, many efficient long-range attention variants have been proposed. Despite the abundance of research along this direction, it is still difficult to gau…
We study open-domain question answering with structured, unstructured and semi-structured knowledge sources, including text, tables, lists and knowledge bases. Departing from prior work, we propose a unifying approach that homogenizes all sources by reducing them to text and applies the retriever-re…
We propose a simple and efficient multi-hop dense retrieval approach for answering complex open-domain questions, which achieves state-of-the-art performance on two multi-hop datasets, HotpotQA and multi-evidence FEVER. Contrary to previous work, our method does not require access to any corpus-spec…
While online conversations can cover a vast amount of information in many different formats, abstractive text summarization has primarily focused on modeling solely news articles. This research gap is due, in part, to the lack of standardized datasets for summarizing online discussions. To address t…
Natural language (NL) explanations of model predictions are gaining popularity as a means to understand and verify decisions made by large black-box pre-trained models, for tasks such as Question Answering (QA) and Fact Verification. Recently, pre-trained sequence to sequence (seq2seq) models have p…
Models pretrained with self-supervised objectives on large text corpora achieve state-of-the-art performance on English text summarization tasks. However, these models are typically fine-tuned on hundreds of thousands of data points, an infeasible requirement when applying summarization to new, nich…
Training with soft targets instead of hard targets has been shown to improve performance and calibration of deep neural networks. Label smoothing is a popular way of computing soft targets, where one-hot encoding of a class is smoothed with a uniform distribution. Owing to its simplicity, label smoo…
State-of-the-art Machine Reading Comprehension (MRC) models for Open-domain Question Answering (QA) are typically trained for span selection using distantly supervised positive examples and heuristically retrieved negative examples. This training scheme possibly explains empirical observations that…
In recent years, we have seen a colossal effort in pre-training multilingual text encoders using large-scale corpora in many languages to facilitate cross-lingual transfer learning. However, due to typological differences across languages, the cross-lingual transfer is challenging. Nevertheless, lan…
Active learning (AL) algorithms may achieve better performance with fewer data because the model guides the data selection process. While many algorithms have been proposed, there is little study on what the optimal AL algorithm looks like, which would help researchers understand where their models…