38 accepted papers
In today’s world, emotional support is increasingly essential, yet it remains challenging for both those seeking help and those offering it. Multimodal approaches to emotional support show great promise by integrating diverse data sources to provide empathetic, contextually relevant responses, foste
Large reasoning models (LRMs) have shown strong performance in complex mathematical reasoning when optimized via reinforcement learning (RL). However, conventional outcome-only reward provides sparse feedback, leading to inefficient optimization. In this work, we investigate whether generative proce…
The release of OpenAI’s O1 and subsequent projects like DeepSeek R1 has significantly advanced research on complex reasoning in LLMs. This paper systematically analyzes existing reasoning studies from the perspective of self-evolution, structured into three components: data evolution, model evolutio…
Colloquial Singaporean English (Singlish) is an informal English marked by a unique blend of languages reflecting Singapore’s multicultural identity. Style transfer between Singlish and Standard (formal) English is vital for various applications, yet existing methods often lack explainability and fi…
The rapid growth of scientific literature demands efficient methods to organize and synthesize research findings. Existing taxonomy construction methods, leveraging unsupervised clustering or direct prompting of large language models (LLMs), often lack coherence and granularity. We propose a novel c
Large Language Models (LLMs) continue to set new standards in knowledge-intensive and complex reasoning tasks, yet their high computational demands limit widespread adoption. While distilling large models into smaller ones offers a sustainable solution, current techniques—such as static knowledge di…
Understanding user intentions in multi-turn dialogues is critical for conversational AI, yet existing approaches—relying on rigid slot-value structures or unstructured free-text—fail to fully capture conversational complexity. In this paper, we propose IntentionFrame, a semi-structured framework ins
Quantizing large language models (LLMs) is essential for reducing memory and computational costs in natural language processing. Existing methods combine quantization with parameter-efficient fine-tuning but often fail to meet practical performance requirements. This paper introduces MeMoTune, a nov…
Goal-oriented dialogues, such as recommendation and negotiation, often require balancing multiple, conflicting objectives. Existing methods typically involve training separate models for specific combinations of objectives, leading to computational and scalability issues. In this work, we aim to dev
The task of Knowledge-Based Question Generation (KBQG) involves generating natural language questions from structured knowledge sources, posing unique challenges in balancing linguistic diversity and semantic relevance. Existing models often focus on maximizing surface-level similarity to ground-tru
Spreadsheets are widely used for data analysis and reporting, yet their complex structure and formula logic pose significant challenges for AI systems. We introduce Sheetpedia, a large-scale corpus of over 290,000 diverse spreadsheets (from 324,000+ workbooks) compiled from enterprise email archives…
Recent advancements in proactive dialogues have garnered significant attention, particularly for more complex objectives (e.g. emotion support and persuasion). Unlike traditional task-oriented dialogues, proactive dialogues demand advanced policy planning and adaptability, requiring rich scenarios a…
Solving financial problems demands complex reasoning, multimodal data processing, and a broad technical understanding, presenting unique challenges for current large language models (LLMs). We introduce **XFinBench**, a novel benchmark with 4,235 examples designed to evaluate LLM’s ability in solvin…
In the rapidly evolving field of conversational AI, Ontology Expansion (OnExp) is crucial for enhancing the adaptability and robustness of conversational agents. Traditional models rely on static, predefined ontologies, limiting their ability to handle new and unforeseen user needs. This survey pape…
In this survey, we present a detailed examination of the advancements in Neural Question Generation (NQG), a field leveraging neural network techniques to generate relevant questions from diverse inputs like knowledge bases, texts, and images. The survey begins with an overview of NQG's background,…
Generalized category discovery faces a key issue: the lack of supervision for new and unseen data categories. Traditional methods typically combine supervised pretraining with self-supervised learning to create models, and then employ clustering for category identification. However, these approaches…
The digital landscape is rapidly evolving with an ever-increasing volume of online news, emphasizing the need for swift and precise analysis of complex events.We refer to the complex events composed of many news articles over an extended period as Temporal Complex Event (TCE). This paper proposes a…
In the realm of dialogue-to-image retrieval, the primary challenge is to fetch images from a pre-compiled database that accurately reflect the intent embedded within the dialogue history. Existing methods often overemphasize inter-modal alignment, neglecting the nuanced nature of conversational cont…
In the realm of multi-intent spoken language understanding, recent advancements have leveraged the potential of prompt learning frameworks. However, critical gaps exist in these frameworks: the lack of explicit modeling of dual-task dependencies and the oversight of task-specific semantic difference…
This paper introduces EmpathyEar, a pioneering open-source, avatar-based multimodal empathetic chatbot, to fill the gap in traditional text-only empathetic response generation (ERG) systems. Leveraging the advancements of a large language model, combined with multimodal encoders and generators, Empa…
Target-driven recommendation dialogues present unique challenges in dialogue management due to the necessity of anticipating user interactions for successful conversations. Current methods face significant limitations: (I) inadequate capabilities for conversation anticipation, (II) computational ine…
Dialogue Aspect-based Sentiment Quadruple (DiaASQ) is a newly-emergent task aiming to extract the sentiment quadruple (i.e., targets, aspects, opinions, and sentiments) from conversations. While showing promising performance, the prior DiaASQ approach unfortunately falls prey to the key crux of DiaA…
Mixed initiative serves as one of the key factors in controlling conversation directions. For a speaker, responding passively or leading proactively would result in rather different responses. However, most dialogue systems focus on training a holistic response generation model without any distincti…
Conversational Question Generation (CQG) enhances the interactivity of conversational question-answering systems in fields such as education, customer service, and entertainment. However, traditional CQG, focusing primarily on the immediate context, lacks the conversational foresight necessary to gu…
In proactive dialogue, the challenge lies not just in generating responses but in steering conversations toward predetermined goals, a task where Large Language Models (LLMs) typically struggle due to their reactive nature. Traditional approaches to enhance dialogue planning in LLMs, ranging from el…
With the proliferation of dialogic data across the Internet, the Dialogue Commonsense Multi-choice Question Answering (DC-MCQ) task has emerged as a response to the challenge of comprehending user queries and intentions. Although prevailing methodologies exhibit effectiveness in addressing single-ch…
Knowledge base question generation (KBQG) aims to generate natural language questions from a set of triplet facts extracted from KB. Existing methods have significantly boosted the performance of KBQG via pre-trained language models (PLMs) thanks to the richly endowed semantic knowledge. With the ad…
Large Language Models (LLMs) have shown strong generalization abilities to excel in various tasks, including emotion support conversations. However, deploying such LLMs like GPT-3 (175B parameters) is resource-intensive and challenging at scale. In this study, we utilize LLMs as “Counseling Teacher”…
In Conversational Intent Discovery (CID), Small Language Models (SLMs) struggle with overfitting to familiar intents and fail to label newly discovered ones. This issue stems from their limited grasp of semantic nuances and their intrinsically discriminative framework. Therefore, we propose Synergiz…
In conversational AI, large-scale models excel in various tasks but struggle with target-driven conversation planning. Current methods, such as chain-of-thought reasoning and tree-search policy learning techniques, either neglect plan rationality or require extensive human simulation procedures. Add…
The discovery of new intent categories from user utterances is a crucial task in expanding agent skills. The key lies in how to efficiently solicit semantic evidence from utterances and properly transfer knowledge from existing intents to new intents. However, previous methods laid too much emphasis…
The rapid development of aspect-based sentiment analysis (ABSA) within recent decades shows great potential for real-world society. The current ABSA works, however, are mostly limited to the scenario of a single text piece, leaving the study in dialogue contexts unexplored. To bridge the gap between…
End-to-end task-oriented dialogue (EToD) can directly generate responses in an end-to-end fashion without modular training, which attracts escalating popularity. The advancement of deep neural networks, especially the successful use of large pre-trained models, has further led to significant progres…
Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, they still possess limitations, such as failing to ask clarifying questions to ambiguous queries or refuse users' unreasonable reques…
The ability to proactively engage with users towards pitching products is highly desired for conversational assistants. However, existing conversational recommendation methods overemphasize on acquiring user preferences while ignore the strategic planning for nudging users towards accepting a design…
Pre-trained language models have shown superior performance in task-oriented dialogues. However, existing datasets are on limited scales, which cannot support large-scale pre-training. Fortunately, various data augmentation methods have been developed to augment large-scale task-oriented dialogue co…
Conversation disentanglement aims to group utterances into detached sessions, which is a fundamental task in processing multi-party conversations. Existing methods have two main drawbacks. First, they overemphasize pairwise utterance relations but pay inadequate attention to the utterance-to-context…
Discovering new slots is critical to the success of dialogue systems. Most existing methods rely on automatic slot induction in unsupervised fashion or perform domain adaptation across zero or few-shot scenarios. They have difficulties in providing high-quality supervised signals to learn clustering…